IMRAN HASSAN
Management and Administration Professional
Doha, QA.About
Highly dedicated and reliable professional with extensive experience in management, administration, sales, and inventory operations, adept at optimizing workflows and enhancing customer satisfaction. Proven ability to lead teams, manage complex schedules, and implement efficient inventory controls, consistently achieving targets in fast-paced retail and administrative environments. Seeking to leverage strong organizational, communication, and problem-solving skills to drive operational excellence and contribute to strategic objectives in a dynamic organization.
Work
Pakistan Air Force
|Manager and Administration
Pakistan
Summary
Managed comprehensive administrative and operational functions, enhancing workflow efficiency and supporting executive management within a defense environment.
Highlights
Streamlined administrative workflows and implemented organizational improvements, significantly enhancing overall efficiency and productivity.
Managed complex executive calendars, scheduled and coordinated critical meetings, and oversaw office supply management to ensure seamless operations.
Provided direct administrative support to executives, facilitating effective meeting organization and contributing to staff performance management initiatives.
Improved internal team communication and expertly handled diverse correspondence, fostering a more collaborative and efficient work environment.
Giga Mall
|Store Keeper
Rawalpindi, Punjab, Pakistan
Summary
Directed daily inventory operations, ensuring efficient receiving, storage, and issuance of goods while maintaining accurate stock records.
Highlights
Managed daily inventory operations, including efficient receiving, storing, and issuing of goods, contributing to optimized stock flow and availability.
Maintained accurate stock records through meticulous manual and inventory management systems, minimizing discrepancies and ensuring data integrity.
Proactively monitored stock levels, accurately reporting shortages and overstock situations to management to inform timely purchasing and inventory adjustments.
Optimized product organization, labeling, and categorization across the store and warehouse, enhancing accessibility and retrieval efficiency for staff and customers.
Coordinated effectively with suppliers to ensure timely delivery and accurate verification of goods, maintaining strong vendor relationships.
Canteen Store Department
|Cashier
Pakistan
Summary
Efficiently processed high volumes of customer transactions and provided exceptional service while maintaining precise cash handling and adherence to store policies.
Highlights
Processed a high volume of cash, card, and digital payments with 100% accuracy and efficiency at the checkout counter, ensuring smooth customer flow.
Delivered excellent customer service by proactively greeting customers, assisting with billing inquiries, and processing transactions swiftly and accurately.
Maintained impeccable cash handling accuracy, consistently balancing the cash drawer with zero discrepancies at the close of each shift.
Managed all customer returns, exchanges, and refunds in strict adherence to store policies, ensuring fair and consistent service standards.
Becha
Virtual University of Pakistan
Bachelor
Business Administration
Pakistan Air Force
Diploma
Associate Engineering
Govt Higher Secondary School Sahiwal
Secondary Education
Matric
Languages
English
Hindi
Urdu
Skills
Management and Administration
Workflow Efficiency, Office Management, Executive Support, Team Communication, Operational Planning.
Customer Service & Sales
Network Marketing, Customer Convincing, Customer Relationship Management (CRM), Customer Satisfaction, Negotiations, Active Listening, Customer Retention.
Inventory Management
Stock Control, Inventory Operations, Reporting, Product Organization, Supplier Coordination.
Cash Handling
Payment Processing, Cash Reconciliation, Transaction Management, Returns & Exchanges.
Personal & Professional
Strong Intrapersonal Skills, Work Under Pressure, Computer Proficiency (Office Suite), Communication Skills (English & Urdu).